RecoveryOS
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RecoveryOSAPI liveAPI readyWorker

Reported issues

Every failed payment,
one clear state.

Search payment failures, inspect the proposed recovery strategy, and open any case for its complete decision trail.

How a reported issue moves

Detect → Diagnose → Decide → Guard → Execute → Observe

Each row is one failed payment in that loop. AI can propose the next step. Deterministic policy decides whether it may run. Open a case to see the audit trail.

  1. 01 · Payment / caseDetect

    A failed Razorpay payment becomes one durable row instead of disappearing into a log.

  2. 02 · FailureDiagnose

    Deterministic diagnosis classifies the source, reason, method, and attempt history.

  3. 03 · Proposed actionDecide

    GPT-5.6 Terra proposes one bounded next step from read-only case facts.

  4. 04 · PolicyGuard

    Policy can approve, delay, replace, escalate, or deny before any side effect.

  5. 05 · Recovery stateExecute

    BullMQ runs only approved work: wait, silent Payment Link, escalate, or stop.

  6. 06 · Case detailObserve

    Open a row to see verification, the audit timeline, and whether money came back.

Reset
Payment / caseOrderAmountMethodSourceReasonRecovery stateProposed actionPolicyData sourceLast updateDescending
pay_TXFGLjCtaAvqeRRC-TM-LjCtaAvqeROpen →order_TXFGAgGKAqY59Z₹1CardCustomerPayment CancelledRecoveredCreate Payment LinkApprovedRAZORPAY TEST MODE2 Sept 2026, 5:12 pm
pay_TWK42yKr1BGzJQRC-TM-2yKr1BGzJQOpen →order_TWK3vmXghnEkK1₹1CardCustomerPayment CancelledRecoveredCreate Payment LinkApprovedRAZORPAY TEST MODE31 Aug 2026, 9:15 am
pay_TWK3ZvHnhnUW2GRC-TM-ZvHnhnUW2GOpen →order_TWK3PwFFtNhi3l
Showing 1–10 of 10 cases
PreviousNext
₹1
Card
Customer
Payment Cancelled
Recovery Running
Create Payment Link
Approved
RAZORPAY TEST MODE
31 Aug 2026, 9:13 am
pay_sim_rc1007RC-1007Open →order_sim_rc1007₹3,268UpiRazorpayGateway TimeoutRecovery RunningCreate Payment LinkApprovedSIMULATED DATA20 Aug 2026, 10:42 am
pay_sim_rc1005RC-1005Open →order_sim_rc1005₹754CardCustomerAuthentication FailedExhaustedStopApprovedSIMULATED DATA20 Aug 2026, 10:40 am
pay_sim_rc1006RC-1006Open →order_sim_rc1006₹5,399CardIssuerIssuer DeclinedEscalatedEscalateApprovedSIMULATED DATA20 Aug 2026, 10:26 am
pay_sim_rc1001RC-1001Open →order_sim_rc1001₹4,999UpiGatewayGateway TimeoutRecoveredCreate Payment LinkApprovedSIMULATED DATA20 Aug 2026, 10:20 am
pay_sim_rc1003RC-1003Open →order_sim_rc1003₹1,896CardCustomerIncorrect OtpRecoveredWaitApprovedSIMULATED DATA20 Aug 2026, 10:12 am
pay_sim_rc1004RC-1004Open →order_sim_rc1004₹10,273NetbankingBusinessInvalid RequestStoppedSend ReminderDeniedSIMULATED DATA20 Aug 2026, 10:11 am
pay_sim_rc1002RC-1002Open →order_sim_rc1002₹1,581UpiCustomerInsufficient FundsWaitingCreate Payment LinkApprovedSIMULATED DATA20 Aug 2026, 9:52 am
RC-TM-LjCtaAvqeRpay_TXFGLjCtaAvqeROpen →Recovered
₹1
MethodCardFailurePayment CancelledActionCreate Payment LinkUpdated2 Sept 2026, 5:12 pm
RAZORPAY TEST MODE
RC-TM-2yKr1BGzJQpay_TWK42yKr1BGzJQOpen →Recovered
₹1
MethodCardFailurePayment CancelledActionCreate Payment LinkUpdated31 Aug 2026, 9:15 am
RAZORPAY TEST MODE
RC-TM-ZvHnhnUW2Gpay_TWK3ZvHnhnUW2GOpen →Recovery Running
₹1
MethodCardFailurePayment CancelledActionCreate Payment LinkUpdated31 Aug 2026, 9:13 am
RAZORPAY TEST MODE
RC-1007pay_sim_rc1007Open →Recovery Running
₹3,268
MethodUpiFailureGateway TimeoutActionCreate Payment LinkUpdated20 Aug 2026, 10:42 am
SIMULATED DATA
RC-1005pay_sim_rc1005Open →Exhausted
₹754
MethodCardFailureAuthentication FailedActionStopUpdated20 Aug 2026, 10:40 am
SIMULATED DATA
RC-1006pay_sim_rc1006Open →Escalated
₹5,399
MethodCardFailureIssuer DeclinedActionEscalateUpdated20 Aug 2026, 10:26 am
SIMULATED DATA
RC-1001pay_sim_rc1001Open →Recovered
₹4,999
MethodUpiFailureGateway TimeoutActionCreate Payment LinkUpdated20 Aug 2026, 10:20 am
SIMULATED DATA
RC-1003pay_sim_rc1003Open →Recovered
₹1,896
MethodCardFailureIncorrect OtpActionWaitUpdated20 Aug 2026, 10:12 am
SIMULATED DATA
RC-1004pay_sim_rc1004Open →Stopped
₹10,273
MethodNetbankingFailureInvalid RequestActionSend ReminderUpdated20 Aug 2026, 10:11 am
SIMULATED DATA
RC-1002pay_sim_rc1002Open →Waiting
₹1,581
MethodUpiFailureInsufficient FundsActionCreate Payment LinkUpdated20 Aug 2026, 9:52 am
SIMULATED DATA